Hours of Work: 10 hours per day (inclusive of a 1 hour unpaid lunch break) between the hours of 6am and 6pm.

Hours of work may differ to suit operational requirements and shift cover.

Responsibilities
• Supporting the transport planning team to achieve required delivery expectations.
• Analyse data to identify trends and make informed logistics decisions.
• Manage relationships with customers and drivers, delivering exceptional service and promptly addressing any concerns.
• Use IT systems, including TOPS, VBS, Excel and Word, to maintain accurate records and generate reports.
• Assisting Transport Planners with communications.
• Work in line with company mission statement of promoting Honesty, Transparency and Unity so that as a business we can collaborate and navigate any problematic occurrences which arise.
• Make real-time operational decisions to resolve issues such as delays.

Requirements
• Strong proficiency in English, both written and spoken, for effective communication.
• Proficient in Microsoft Office Suite, especially Excel, Word, and Outlook.
• Strong IT skills, with a quick adaptability to new software and technologies.
• Exceptional organisational skills and keen attention to detail.
• Excellent customer service skills, with the ability to manage client expectations.

Desirable:
• Previous experience with operating systems – TOPS (container transport system), Various VBS systems,.

Pay: £29,742.00-£38,500.00 per year

Work Location: In person