We are seeking a detail-oriented and service-drivenCustomer Support Specialist to assist clients within the travel industry.

This role is ideal for individuals who enjoy helping others, communicating clearly, and working in a flexible, customer-focused environment.

In this position, you will support customers with travel-related inquiries, provide guidance throughout the booking process, and help deliver a smooth and positive experience.
Key Responsibilities:
• Respond to customer inquiries via phone and email.

• Assist clients with travel questions, reservations, and general support.

• Provide accurate information about destinations, policies, and procedures.

• Deliver professional, friendly, and consistent customer service.

• Follow company standards and operational guidelines.

• Maintain clear documentation of customer interactions.

Qualifications:
• Strong communication and customer service skills.

• Previous customer service experience preferred but not required.

• Ability to work independently and manage time effectively.

• Comfortable using computers, email, and online tools.

• Detail-oriented with a solution-focused mindset.

• Interest in the travel industry is a plus.

What We Offer:
• Flexible scheduling (part time or full time).

• Training and ongoing support.

• Growth opportunities within the travel industry.

• Collaborative and supportive team environment.

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