Company Description Macron is an Italian sportswear brand recognized globally for high-performance apparel and Activefashion.

The company has grown rapidly over the past two decades through its focus on innovative design and advanced technologies that ensure product quality.

With a deep understanding of the needs of teams, athletes, and sports enthusiasts, Macron creates apparel and accessories that help individuals perform at their best while reinforcing team spirit.

The business operates through three main lines—Teamwear, Technical Sponsorships, and Individual collections—serving professional and amateur teams as well as everyday consumers worldwide.

Guided by an ambition for continual growth, Macron’s name reflects its commitment to making a large and lasting impact in the world of sport.

Role Description The Game Day Retail Assistant role at Macron is a part-time, on-site position based in Gloucester.

The role involves supporting matchday retail operations, including welcoming customers, offering product information, and helping visitors find the right size and style of sportswear and accessories.

The Game Day Retail

Assistant will handle point-of-sale transactions, manage stock on the shop floor, help with merchandising and display setups, and ensure the retail area is clean, organized, and visually appealing.

Responsibilities also include responding to customer questions, resolving minor issues, and providing a positive, efficient shopping experience that reflects Macron’s brand standards.

The role may require working evenings, weekends, and peak game days, and collaborating closely with store management and other team members.

Qualifications
• Strong Customer Service and Customer Experience skills, with a focus on creating welcoming, supportive interactions for all visitors.
• Effective Communication abilities, including clear verbal communication and confident interpersonal skills in a busy retail environment.
• Experience in Retail Sales and Sales, particularly in apparel, sporting goods, or related customer-facing roles.
• Ability to work as part of a team, follow directions, and maintain professionalism during high-traffic game days.
• Basic numeracy and confidence using point-of-sale systems and handling cash or card payments accurately.
• High level of reliability, punctuality, and flexibility to work evenings, weekends, and match schedules in Gloucester.
• Interest in sports and sportswear, with a willingness to learn product details and share knowledge with customers.
• Previous experience in retail, hospitality, or customer-facing roles is beneficial; formal qualifications are welcome but not mandatory.