DC Technician

Since 1998, The Mailing Room has specialised in the supply and maintenance of franking machines, mailroom equipment and consumables.

We have established ourselves as independent market leaders by putting our customers at the heart of what we do.

We want our people to enjoy coming to work, be part of a great team and take pride in doing their job well.

Our commitment to you

We’re bringing together a team of talented, passionate people with a wide range of skills, experience and expertise.

Our commitment is to give you the right tools, training and support to help you do what you do best.

Who are we looking for?

We are looking for a DC Technician to join our team.

This is a practical, hands-on role and would suit somebody who is technically minded, enjoys understanding how things work and takes pride in keeping their work organised and accurate.

You don’t need to know everything about franking machines from day one – we can teach you the equipment and processes.

What is important to us is your attitude, reliability and willingness to learn.

The successful candidate will be:
• Technically minded and comfortable working with tools and equipment.
• Trustworthy and dependable.
• Self-motivated and able to organise their own workload.
• Accurate and tidy when completing paperwork and maintaining records.
• Clean and tidy in their approach to their work and workspace.
• A good communicator who is comfortable working with different people across the business.
• Able to work independently while also being part of the wider team.
• Willing to learn and develop their technical knowledge.
• A full UK driving licence holder.

An overview of the role

As our DC Technician, you will be responsible for managing returned franking equipment through our DC process, from documenting returned meters and de-licensing machines through to refurbishment, stock management and parts recovery.

You will help us make sure equipment is dealt with correctly, accurately recorded and, wherever possible, refurbished and prepared to go back into the field.

Your day-to-day responsibilities will include:
• Receiving and documenting returned meters accurately on the Daily Returns Form.
• De-licensing returned Quadient, Pitney Bowes and, occasionally, Frama machines in accordance with the correct processes.
• Assessing returned meters and identifying equipment suitable for refurbishment and reuse.
• Refurbishing suitable meters to a standard that allows them to be returned to the field.
• Testing and checking refurbished equipment to ensure it is ready for reuse.
• Managing and maintaining our Non-Mint stock, including refurbished machines and their designated locations.
• Ensuring stock locations and records remain accurate and up to date.
• Identifying and removing usable parts from scrap meters for future use.
• Separating and preparing equipment and materials for recycling or disposal.
• Completing scrap runs and cardboard recycling runs when required.
• Keeping the DC and surrounding work areas clean, tidy and organised.
• Ensuring paperwork and records are completed accurately and on time.
• Working with colleagues across the business to resolve queries relating to returned or refurbished equipment.
• Following all relevant health and safety procedures when handling, dismantling and moving equipment.

Key Skills & Experience

Our ideal candidate will:
• Have a practical mindset and enjoy taking things apart, repairing them and understanding how they work.
• Have good attention to detail and take pride in getting things right.
• Be comfortable using basic hand tools.
• Be organised and capable of managing multiple tasks.
• Be confident completing paperwork and maintaining accurate records.
• Have basic computer skills and be comfortable learning new systems.
• Be reliable, punctual and trustworthy.
• Be able to communicate clearly with colleagues across the business.
• Be proactive and able to get on with the job without needing constant supervision.
• Take pride in maintaining a clean and organised working environment.
• Hold a full UK driving licence.

Previous technical, warehouse, engineering, refurbishment or repair experience would be advantageous, but attitude, aptitude and willingness to learn are just as important to us.

Benefits Package
• Competitive salary.
• 25 paid holidays per annum (pro-rata in the first year), plus statutory Bank Holidays.
• Free onsite parking.
• Death in Service benefit.
• Cycle to Work Scheme.
• Free electric vehicle charging points for employees with an electric vehicle.
• Enrolment into our Company Pension Scheme.
• Training and educational support where appropriate.
• Eligibility for any additional employee benefits introduced by the Company.

Job Types: Full-time, Permanent

Pay: £25,700.00 per year

Benefits:
• Company events.

• Company pension.

• Cycle to work scheme.

• On-site parking.

• Sick pay.

Experience:
• technical: 1 year (preferred).

Work Location: In person