Job summary

You will be responsible for the day to day co-supervision of the Soft FM services in an agreed location(s) and will be the customers' point of contact for any Soft FM related issues.

You will deputise in the absence of the Site Supervisor.

The Soft FM services comprise of the cleaning, the catering and in some areas the linen and laundry management .

You will be responsible for supporting the management of all the Soft Facilities Assistants providing the cleaning and catering Soft FM services.

Main duties of the job

Ensuring that all areas of the site are maintained at an excellent level of cleanliness;? Ensuring the goods delivered to site are received, checked and distributed appropriately in some areas? Ensuring that food service to the wards is delivered appropriately and in a timely fashion;? Arranging rosters to ensure that there is sufficient cover available and resources are used efficiently;? Ensuring compliance with legislation relating to both Food Safety and Health and Safety;? Ensuring a high standard of customer service;? Providing Soft FM support and advice as required.You should also be aware that you may be required to undertake FM duties as a member of the FM team, i.e.

cleaning and food preparation duties.

You must be aware that your role will require patient contact.

You will be working as part of the Estate

About us

Wye Valley NHS Trust is a member of an NHS Foundation Group with South WarwickshireUniversity NHS FT, George Eliot Hospital NHS Trust and Worcestershire Acute NHS Hospitals Trust.

Located on the border with Wales in the shadow of the Black Mountains, we provide acute and community services across Herefordshire and into parts of Powys and run Hereford County Hospital and the community hospitals in Bromyard, Leominster and Ross-on-Wye.

We are a progressive and forward looking trust with ambitious plans to improve quality and integrate patient pathways through close collaborative working with our partners to deliver the quality of care wed want for our family and friends.

More than 3,000 people work for the Trust they tell us its a great place to work, blending the busyness of a DGH with the benefits of working in a beautiful rural and unspoilt county like Herefordshire.

We can offer a great work-life balance and have a fine tradition of working with staff to help them achieve their full potential.

Russell Hardy, Trust Chairman: 'The strength of the Trust is its amazing staff; a great place to work, a great place to develop your career and a great place to reach your potential.'

Our values -Care, Accountability, Respect and Excellence - are at the heart of all we do.

We believe in providing the right care in the right place at the right time.

Details

Date posted

10 July 2026

Pay scheme

Agenda for change

Band

Band 3

Salary

£25,760 to £27,476 a year pa pro rata

Contract

Permanent

Working pattern

Part-time

Reference number

229-COR-8105439

Job locations

Monk Moor Court

Commercial Road

Hereford

HR1 2AZ

United Kingdom

Job description

Job responsibilities

For more information about the role and responsibilities please see the attached job description and person specification.
Job description

Job responsibilities

For more information about the role and responsibilities please see the attached job description and person specification.

Person Specification

Education & Qualifications

Essential
• Educated to GCSE level or equivalent.

• NVQ 3 / Diploma (or relevant appropriate experience).

• CEBOSH / NEBOSH certificate (willing to complete or appropriate 'on the job' experience).

Skills, Knowledge & Abilities

Essential
• Strong time management and organisational skills.

• Effective Communication Skills - verbal and written.

• Computer literate.

• Methodical and organised approach and organisational skills.

• Knowledge of estate and procurement systems.

• Ability to analyse service problems and identify a range of possible solutions.

Experience

Essential
• Experience in similar role within NHS.

• Basic understanding of Health & Safety requirements.

Person Specification

Education & Qualifications

Essential
• Educated to GCSE level or equivalent.

• NVQ 3 / Diploma (or relevant appropriate experience).

• CEBOSH / NEBOSH certificate (willing to complete or appropriate 'on the job' experience).

Skills, Knowledge & Abilities

Essential
• Strong time management and organisational skills.

• Effective Communication Skills - verbal and written.

• Computer literate.

• Methodical and organised approach and organisational skills.

• Knowledge of estate and procurement systems.

• Ability to analyse service problems and identify a range of possible solutions.

Experience

Essential
• Experience in similar role within NHS.

• Basic understanding of Health & Safety requirements.

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

Wye Valley NHS Trust

Address

Monk Moor Court

Commercial Road

Hereford

HR1 2AZ

United Kingdom

Employer's website

https://www.wyevalley.nhs.uk/ (Opens in a new tab)

Employer details

Employer name

Wye Valley NHS Trust

Address

Monk Moor Court

Commercial Road

Hereford

HR1 2AZ

United Kingdom

Employer's website

https://www.wyevalley.nhs.uk/ (Opens in a new tab)